How Payments Work
An overview of the payment process for your investments
After you confirm an investment, your payment is processed automatically (for ACH) or manually (for wire transfers). Here is what to expect.
Payment Methods
ACH (Bank Transfer)
Automatic pull from your linked bank account. The most common and convenient method.
Wire Transfer
You manually send a wire from your bank using the provided instructions.
External Funding
Your IRA custodian or DAF sponsor handles the payment on your behalf.
How Each Method Works
When you invest with a linked bank account, the platform automatically initiates an ACH transfer to pull funds from your account. You do not need to do anything — the payment is handled for you. ACH is the most common and convenient payment method.
For full details, see ACH Transfers.
When you choose wire transfer, the platform provides wire instructions — including a bank account number, routing number, and reference number. You take these details to your bank and send the wire yourself. The platform will confirm receipt once the wire arrives.
For full details, see Wire Transfers.
If you are investing through an IRA or DAF, your custodian or sponsor handles the payment on your behalf. After you confirm your investment, the platform provides the necessary transfer details. You may need to instruct your custodian to initiate the wire.
Payment Timing
| Method | How it starts | Typical processing time |
|---|---|---|
| ACH (Bank Transfer) | Automatically, after you confirm | 1 to 3 business days |
| Wire Transfer | When you send the wire from your bank | Same day to 2 business days |
| External (IRA/DAF) | When your custodian initiates the transfer | Varies by custodian |
These are typical timelines. Actual processing time can vary depending on your bank, the time of day, and whether the transfer is initiated on a business day.
Viewing Your Payment Status
You can check the status of your payment at any time from your investment detail page. Navigate to your portfolio, click on the investment, and look at the Payment Summary section. It shows:
- Committed — The total amount you committed to invest
- Collected — How much has been received so far
- Outstanding — Any remaining balance
- Payment history — A list of individual payment transactions with their status and date
Common Questions
When is my money taken? For ACH, the transfer is initiated shortly after you confirm. For wire, it happens when you send it from your bank. For external funding, it depends on when your custodian processes the transfer.
Can I use a credit card? No. Investments can only be funded via ACH bank transfer, wire transfer, or external funding from a custodian.
What currency do you accept? Investments are denominated and processed in U.S. dollars (USD).
What if my payment fails? If an ACH payment fails, the platform will attempt an automatic retry. You will be notified by email. See Payment Issues for more details.
Can I pay for multiple investments with one wire? No. Each investment requires its own payment with its own reference number to ensure correct matching.
Last updated 2 weeks ago
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